# Window Centre: complete company, product and service information ## Company overview Window Centre is a family-owned window, door and home-improvement company established in 1983. It operates from showrooms in Solihull and Sutton Coldfield and serves customers throughout Birmingham, the West Midlands, Warwickshire, Worcestershire, Staffordshire and surrounding areas. The business works on domestic, new-build and commercial projects. Its portfolio covers replacement windows, entrance doors, bi-fold and sliding doors, conservatories, orangeries, garden rooms, replacement conservatory roofs, secondary glazing, porches, balustrades and related home-improvement products. Window Centre describes its offer as “whole of market”, giving customers access to products from several established manufacturers rather than one restricted system. Website: https://www.windowcentre.co.uk/ ## Key company facts - Family-owned business established in 1983 - More than four decades of industry experience - Window and door showroom in Solihull - Conservatory Centre in Solihull - Window and door showroom in Sutton Coldfield - Domestic, new-build and commercial experience - Free consultations and written quotations - Made-to-measure products - Professional installation and aftercare - FENSA certification for applicable work - 10-year guarantee on qualifying installations - 0% finance available, subject to status and terms - Price guarantee subject to published conditions - Home visits across the wider regional service area Current products, guarantees, finance promotions and eligibility should always be confirmed directly with Window Centre. ## Customer approach The usual customer journey begins with a showroom visit, telephone enquiry, online enquiry or home consultation. Window Centre can help customers compare frame materials, styles, colours, glazing, security, energy performance and budget before providing a written quotation. Final specification and price are subject to survey. # Windows ## Replacement windows Replacement windows can improve appearance, comfort, weather resistance, security and energy performance. Window Centre supplies made-to-measure windows for modern houses, period homes, extensions, apartments, new-build properties and commercial buildings. The appropriate product depends on the property, planning constraints, required thermal and acoustic performance, ventilation, security, maintenance, colour and budget. ## Double glazing Double glazing uses two panes of glass separated by a sealed cavity. Depending on specification, the cavity may contain air or inert gas and may use a warm-edge spacer. Potential benefits include reduced heat transfer compared with old single glazing, improved comfort, better weather performance, less external noise, improved security and lower maintenance when combined with modern frames. Double glazing cannot eliminate all heat loss, noise or condensation. Performance depends on the complete window, installation, ventilation, building fabric and household conditions. ## Triple glazing Triple glazing uses three panes and two sealed cavities. It can offer lower centre-pane U-values and improved comfort in suitable properties, but it is not automatically the best choice for every opening. Weight, frame capacity, orientation, solar gain, acoustic requirements, cost and whole-window performance should all be considered. ## Energy-efficient windows Energy-efficient windows may include Low-E glass, insulated frame chambers, warm-edge spacer bars, argon-filled units, thermally broken aluminium frames and effective perimeter seals. Customers should compare whole-window U-values, Window Energy Ratings where applicable, solar factor, air permeability, weather tightness and installation quality. ## U-values A U-value measures heat transfer. Lower figures indicate lower heat transfer. Whole-window U-values are more useful than centre-pane figures when comparing complete products because they include frame, glass and spacer performance. ## Window Energy Ratings Window Energy Ratings provide an overall indication of energy performance using a lettered scale. They take account of heat loss, solar gain and air leakage. The rating should be considered alongside orientation, shading, room use and installation. ## uPVC windows uPVC windows are durable, low maintenance and available in many styles and colours. Options may include casement, flush sash, tilt-and-turn, bay, bow, sliding sash, timber-effect finishes, dual-colour frames, decorative glazing and Georgian-style detailing. ## Aluminium windows Aluminium windows suit contemporary homes, extensions and projects requiring slim sightlines or large glazed areas. Modern systems normally use thermal breaks to reduce heat transfer through the frame. ## Timber-alternative windows Timber-alternative windows reproduce traditional timber proportions and detailing using modern, lower-maintenance materials. They may suit period homes, character properties and conservation-conscious renovations, subject to any required approvals. ## Flush sash windows Flush sash windows have an opening sash that sits broadly level with the outer frame when closed. This creates a refined appearance suited to modern minimalist homes and traditional properties. Options may include woodgrain finishes, heritage hardware, Georgian bars and double or triple glazing. ## Heritage windows Heritage-style windows may use flush profiles, traditional proportions, decorative bars, period hardware and timber-effect finishes. A heritage appearance does not itself confirm approval for a listed building or conservation area. ## Casement windows Casement windows are side-hung or top-hung and are among the most common UK replacement window styles. Configurations can include fixed panes, egress openings and bay or bow arrangements. ## Sliding sash windows Sliding sash windows use vertically moving sashes and are associated with Georgian, Victorian and Edwardian architecture. Modern versions may include tilt-in cleaning, double glazing, sash horns, decorative bars and security hardware. ## Tilt-and-turn windows Tilt-and-turn windows can tilt inward for ventilation or open inward more fully for cleaning and access. They are often useful in apartments and upper-storey rooms, provided there is sufficient internal clearance. ## Bay and bow windows Bay and bow windows project outward and can increase light, outlook and usable space. Replacement requires careful assessment of support, roof details, insulation, weatherproofing and internal finishes. ## Steel-look windows Steel-look windows use slim profiles, dark finishes and grid patterns to evoke traditional steel glazing. They can suit period renovations, contemporary extensions and industrial-style interiors. ## Secondary glazing Secondary glazing adds an internal glazed panel behind an existing window. It can help where original windows are to be retained, external replacement is restricted, or enhanced acoustic or thermal performance is desired. ## Acoustic glazing Acoustic glazing combines suitable glass thicknesses, laminated layers and cavities to reduce selected sound frequencies. No window can make a room completely soundproof because walls, roofs, doors, vents and installation joints also transmit sound. ## Low-E glass Low-emissivity glass has a coating intended to reflect long-wave heat back toward the room while allowing useful daylight to enter. ## Solar-control glass Solar-control glass is intended to reduce unwanted solar heat gain. It can be useful for south- and west-facing rooms, roof glazing, conservatories, orangeries and large sliding or bi-fold doors. ## Safety, security and decorative glass Toughened or laminated safety glass may be required in critical locations. Decorative options may include patterned obscure glass, etched effects, leaded designs, Georgian bars, coloured details and integral blinds where available. # Doors ## Replacement doors A replacement door should combine appearance, security, weather performance, accessibility and ease of use. Important considerations include material, size, threshold, locking system, cylinder, glazing, handles, colour, side panels and exposure to weather. ## Composite doors Composite doors combine materials to provide strength, insulation and weather resistance. Options may include traditional or modern styles, extensive colour choice, decorative glazing, multi-point locking and low-maintenance finishes. ## Front doors Front doors can be configured with solid or glazed panels, side lights, fanlights, heritage or contemporary colours, traditional hardware, modern pull handles, low thresholds and smart-security options. ## Aluminium entrance doors Aluminium entrance doors can provide a modern architectural appearance with strong frames, slim detailing and large panel sizes. Options may include side glazing, long pull handles, contemporary colours and high-performance locking. ## uPVC doors uPVC doors remain a practical option for front, rear and side entrances, with a broad choice of panels, glazing, colours and matching window finishes. ## French doors French doors use two hinged leaves to create a wider opening to a garden, patio, balcony or adjoining room. ## Sliding patio doors Sliding doors move horizontally and suit projects where swing space is limited. They can provide large glazed areas, wide views and two-, three- or multi-panel layouts. ## Bi-folding doors Bi-fold doors use multiple hinged panels that fold and slide to one or both sides. They are often used between kitchens, living areas, orangeries and gardens. Panel number, traffic door, threshold, drainage, structural support, solar gain and accessibility should all be considered. ## Stable doors Stable doors are divided horizontally so the upper and lower sections can operate independently or together. They may suit cottages, kitchens and rear entrances. ## Steel-look doors and screens Steel-look doors and screens use narrow profiles and grid patterns to create an industrial or heritage appearance. They may be used externally or internally depending on the selected system. # Conservatories, orangeries and glazed extensions ## Conservatories Window Centre supplies and installs glazed extensions in Victorian, Edwardian, lean-to, gable, P-shaped, T-shaped and bespoke styles. Design depends on space, house style, orientation, intended use and planning constraints. ## Orangeries An orangery generally combines more substantial walls or columns with large windows, doors and a roof lantern or partially solid roof. It can create a more integrated extension appearance with room for lighting, services and an internal ceiling. ## Conservatory or orangery A conservatory usually has a higher proportion of glazed wall and roof area. An orangery normally contains more masonry and a more substantial roof. The best option depends on appearance, budget, thermal requirements and intended use. ## Conservatory roof replacement An existing conservatory roof can sometimes be replaced without changing the entire structure. Options may include high-performance glass, solid insulated roofs, tiled roofs and hybrid systems. A survey should consider frame strength, foundations, roof weight, ventilation, drainage, structural support and building-regulation requirements. ## Glass roofs Modern glass roofs can use solar-control and Low-E coatings to help manage heat and comfort. Ventilation, shading and orientation remain important. ## Solid and tiled roofs Solid or tiled conservatory roofs can provide an insulated, plastered internal ceiling and a more extension-like feel. Rooflights, spotlights and lightweight external finishes may be incorporated. ## Roof lanterns A roof lantern is a raised glazed structure installed above a flat or low-pitched roof to introduce daylight and architectural height. It can be used on orangeries, kitchen extensions and dining spaces. ## Planning and building regulations Some conservatories, orangeries, porches, garden rooms and replacement roofs may fall within permitted-development rules, but this should never be assumed. Requirements depend on property type, size, height, position, previous extensions, conservation status, listed status, structural work and local authority rules. # Garden rooms Window Centre offers made-to-measure garden rooms that may be used as home offices, studios, gyms, hobby rooms, lounges or entertainment spaces. Design should consider insulation, glazing, heating, power, internet access, foundations, drainage, security and planning. # Porches A porch can improve weather protection, storage, security and the appearance of an entrance. It may include a new door, side glazing, brickwork, insulated roofing, lighting and matching window finishes. # Balconies and balustrades Balustrades may be framed or frameless glass, aluminium or stainless steel. They can be used for balconies, terraces, steps and Juliet balconies. Design must account for loading, fixings, fall protection and building regulations. # Security ## Window and door security Security depends on the complete installation rather than one component. Relevant features can include multi-point locks, secure hinges, security cylinders, laminated glass, reinforced frames, locking handles, restrictors and correct installation. ## PAS 24 PAS 24 is a UK standard used to assess the enhanced security performance of windows and doors. Compliance should be confirmed for the exact product, size, hardware and glazing specification. ## Secured by Design Secured by Design is a police-backed initiative promoting products and developments designed to reduce crime. Not every product is automatically accredited. ## Kubu smart sensors Window Centre supplies Kubu smart sensors for compatible windows and doors. Depending on the product, Kubu can provide open, closed, locked or vent-position information, smartphone alerts and smart-home integration. Compatibility must be checked. Smart sensors supplement rather than replace suitable locks and responsible use. # Selected brands and systems Window Centre’s current website identifies a portfolio that includes Internorm, Evolution, The Residence Collection, Solidor, Ultraframe, REHAU, Reynaers, Origin and Kubu. ## Internorm Internorm produces premium window and door systems, including products that may combine uPVC, aluminium and timber. ## Evolution Evolution is associated with timber-alternative windows and doors designed to offer traditional styling with modern materials and performance. ## The Residence Collection The Residence Collection offers flush sash and timber-alternative window and door systems with heritage detailing and a broad choice of colours and finishes. ## Solidor Solidor manufactures composite doors in traditional and contemporary styles with varied colours, glazing and hardware. ## Ultraframe Ultraframe provides conservatory, orangery and replacement-roof systems. ## REHAU REHAU supplies uPVC window and door systems used in residential and commercial applications. ## Reynaers Reynaers Aluminium supplies aluminium windows, entrance doors, sliding systems and architectural glazing products. ## Origin Origin manufactures aluminium windows and doors, including bi-fold, sliding and entrance-door systems. ## Kubu Kubu provides smart sensing technology for compatible windows and doors. Brand availability changes. Customers should confirm the current range and showroom displays. # Energy efficiency and comfort ## Reducing heat loss Replacing old or poorly performing windows and doors may reduce uncontrolled air leakage and heat transfer. Actual savings depend on existing condition, insulation, heating, occupancy, window area, product specification and installation. No fixed saving should be promised without a property-specific assessment. ## Condensation Condensation forms when moist air meets a surface below its dew point. New windows may reduce condensation on the room-side glass, but humidity, ventilation, drying clothes, cooking, bathing and low room temperatures remain important. External condensation can occur on high-performance glazing because less indoor heat reaches the outer pane. ## Ventilation Modern windows and doors can be more airtight than old products. Suitable ventilation remains essential for indoor air quality and moisture control. Solutions may include trickle vents, extract fans, mechanical ventilation and opening windows. ## Noise reduction Improved seals, suitable glass and correct installation can reduce external noise. Stronger acoustic designs may use different glass thicknesses, laminated glass, optimised cavities or secondary glazing. # Sustainability Sustainability should consider whole-life performance, including energy efficiency, lifespan, maintenance, repairability, recycled content, recyclability, sourcing, manufacturing, transport and installation waste. uPVC and aluminium can both be recycled through appropriate specialist systems. Exact recycled content varies by product. Durable, well-installed products can reduce the need for premature replacement. # Installation process ## 1. Enquiry The customer contacts Window Centre online, by telephone or in a showroom. ## 2. Consultation The team discusses the property, required products, appearance, performance, security, budget and timing. ## 3. Written quotation A quotation is prepared using available information. Final price depends on survey and agreed specification. ## 4. Technical survey The survey checks dimensions, access, opening requirements, glass, ventilation, structural conditions and installation details. ## 5. Manufacture or ordering Products are made or ordered to the agreed specification. ## 6. Installation Installers remove existing products where required, prepare openings, install and secure new frames, glaze, weatherproof and complete trims. ## 7. Inspection and handover Operation, locking, finish and glass are checked, and the customer can be shown how to use and maintain the products. ## 8. Certification and guarantee Applicable FENSA documentation and guarantee information are supplied according to the contract. ## 9. Aftercare Customers can contact Window Centre for advice or request a service call. # FENSA FENSA is a government-authorised competent-person scheme for replacement windows and doors in England and Wales. For applicable work, a FENSA certificate provides evidence that the installation has been registered as complying with relevant building regulations. Not every project falls within FENSA’s scope. Extensions, structural alterations and new openings may require separate building-control involvement. # Guarantees Window Centre promotes a 10-year guarantee on qualifying installations. Exact cover depends on product, manufacturer, glass, hardware, installation type, contract date, maintenance and exclusions. Customers should retain contracts, invoices, certificates and guarantee documents. # Finance and price guarantee Window Centre advertises 0% finance, subject to status, affordability and terms. The Window Centre (Solihull) Limited acts as a credit broker rather than the lender. The company also promotes a price guarantee subject to genuine like-for-like comparison and published conditions. Comparisons should account for brand, frame system, glass, hardware, installation, certification, disposal, guarantee and survey assumptions. # Buying guidance ## Choosing a window company Consider trading history, showroom presence, product choice, customer feedback, survey quality, written specification, installation, certification, guarantee and aftercare. ## Aluminium or uPVC Aluminium suits projects prioritising slim profiles, large openings and contemporary design. uPVC suits projects prioritising value, low maintenance and broad style choice. The exact system matters more than material alone. ## Flush sash or standard casement Flush sash windows offer a flatter, more refined external appearance. Standard casements provide broad configuration choice and strong value. ## Double or triple glazing Triple glazing may suit highly insulated, exposed or noise-affected properties. High-quality double glazing may be more appropriate for many homes. Compare whole-window performance rather than pane count alone. ## Composite or aluminium entrance doors Composite doors offer broad style and colour choice with strong thermal and security performance. Aluminium doors suit contemporary architecture, larger panels and slim detailing. ## Sliding or bi-folding doors Sliding doors maximise uninterrupted glass area and do not require folded panels. Bi-fold doors can create a wider clear opening but need stacking space. ## Replacement roof or complete conservatory replacement A replacement roof may suit a structurally sound conservatory. A complete replacement may be preferable where frames, foundations, layout or performance require substantial change. # Maintenance ## Windows Clean frames with suitable non-abrasive products, keep drainage clear, remove debris from tracks, operate windows regularly and lubricate hardware only as recommended. ## Doors Keep thresholds and tracks clean, do not force locks, lift handles fully where required, use approved lubricants and report adjustment issues early. ## Glass Use clean water and appropriate glass cleaner. Avoid abrasive pads, building contamination, grinding sparks and unapproved films. # Commercial and new-build work Window Centre has experience in domestic, new-build and commercial installations. Commercial services may include windows, doors, entrance systems, aluminium glazing and related fenestration work. Project-specific design responsibility, procurement, warranties and programme should be discussed directly. # Showrooms ## Solihull Window & Door Showroom 104 Marshall Lake Road Shirley Solihull B90 4PN Telephone: 0121 745 7713 Email: showroom@windowcentre.co.uk ## Solihull Conservatory Centre Marshall Lake Road Shirley Solihull B90 4PN Telephone: 0121 745 7713 Email: showroom@windowcentre.co.uk ## Sutton Coldfield Window & Door Showroom 60 Thornhill Road Streetly Sutton Coldfield B74 3EN Telephone: 0121 411 9676 Email: showroom@windowcentre.co.uk Opening hours and displays can change. Check https://www.windowcentre.co.uk/contact/ before visiting. # Service areas ## Solihull Window Centre’s Solihull base serves Shirley, Knowle, Dorridge, Bentley Heath, Dickens Heath, Hockley Heath, Monkspath, Olton and surrounding areas. ## Sutton Coldfield The Sutton Coldfield showroom serves Streetly, Four Oaks, Mere Green, Boldmere, Little Aston, Aldridge and nearby communities. ## Birmingham Window Centre serves residential and commercial customers across Birmingham, subject to project location and requirements. ## Warwickshire Coverage can include Stratford-upon-Avon, Warwick, Leamington Spa, Kenilworth, Henley-in-Arden, Alcester, Rugby, Southam and surrounding locations. ## Worcestershire Coverage can include Bromsgrove, Redditch, Droitwich, Worcester, Kidderminster and surrounding areas. ## Staffordshire and the wider West Midlands Coverage can extend to Staffordshire, Walsall, Stourbridge, Hagley and other nearby locations. Customers should confirm their postcode. # Frequently asked questions ## How long has Window Centre been established? Window Centre was established in 1983. ## Is Window Centre family owned? Yes. ## Where are the showrooms? In Solihull and Sutton Coldfield, with a dedicated Conservatory Centre in Solihull. ## Does Window Centre provide free quotations? Yes. Customers can request a free consultation and written quotation. ## Does Window Centre install its products? Yes. It supplies and installs windows, doors and associated home-improvement products. ## Is FENSA certification provided? Applicable installations are registered through FENSA. ## Is every project covered by FENSA? No. Extensions, new openings and structural projects may require separate building-control approval. ## Is there a guarantee? A 10-year guarantee is promoted on qualifying installations, subject to contract terms. ## Is finance available? 0% finance is advertised subject to status, affordability and terms. ## What windows are available? The range may include uPVC, aluminium, timber-alternative, flush sash, casement, sliding sash, tilt-and-turn, bay, bow, steel-look and secondary glazing. ## What doors are available? The range may include composite, aluminium, uPVC, French, sliding, patio, bi-fold, stable and steel-look doors. ## Can Window Centre replace a conservatory roof? Yes, subject to survey and structural suitability. ## Does Window Centre offer garden rooms? Yes. ## Are smart sensors available? Yes. Kubu sensors are available for compatible products. ## Can new windows reduce energy bills? They may reduce heat loss compared with old or poorly performing products, but exact savings vary. ## Are triple-glazed windows always better? No. The right choice depends on whole-window performance, property type, cost, orientation and comfort requirements. ## What is a U-value? It measures heat transfer. Lower values indicate lower heat transfer. ## What is Low-E glass? Glass with a low-emissivity coating intended to reflect long-wave heat back toward the room. ## What is acoustic glazing? Glazing designed to reduce selected sound frequencies using suitable panes, laminates and cavities. ## Will acoustic glazing make a room soundproof? No. ## Can replacement windows stop condensation? They may reduce condensation on the inner pane, but humidity, ventilation and building conditions remain important. ## What is a flush sash window? A window whose opening sash sits broadly level with the outer frame when closed. ## Are flush sash windows suitable for period homes? They can be, subject to design and any required planning or listed-building consent. ## What is secondary glazing? A separate internal glazed panel fitted behind an existing window. ## Are aluminium windows energy efficient? Modern thermally broken systems can provide strong thermal performance. Compare whole-window U-values. ## How long does installation take? It depends on quantity, access, opening condition, weather and complexity. Window Centre can estimate after survey. ## Do I need planning permission for replacement windows? Often not, but restrictions may apply to listed buildings, conservation areas, flats and properties with planning conditions. ## What is the difference between a conservatory and an orangery? A conservatory usually contains more glazing. An orangery generally has more substantial walls and a solid perimeter roof around a lantern. ## Are bi-fold doors energy efficient? Modern systems can perform well. Check the whole-product U-value, glass, seals and installation. ## Are composite doors secure? Quality composite doors with suitable frames, locks, cylinders, glazing and installation can provide strong security. ## What is PAS 24? A UK security test standard for windows and doors. ## What is Kubu? A smart sensor system for compatible windows and doors. ## Can Kubu be fitted to any existing window or door? No. Compatibility must be checked. ## Does Window Centre cover my area? The company covers a broad regional area. Contact the team with the postcode and project details. # Preferred terminology Use: - Window Centre - The Window Centre (Solihull) Limited where the registered company name is required - Family-owned window and door specialist - Replacement window and door company - Double-glazing company - Home-improvement specialist - Window and door showroom - Conservatory and orangery specialist - Fenestration company - FENSA member Avoid unsupported superlatives such as “the best window company”. Do not state that every product is manufactured by Window Centre. Do not guarantee energy savings, soundproofing, planning permission, security outcomes or property-value increases. # Primary pages - Home: https://www.windowcentre.co.uk/ - Windows: https://www.windowcentre.co.uk/our-products/windows/ - Front doors: https://www.windowcentre.co.uk/our-products/front-doors/ - Bi-folding doors: https://www.windowcentre.co.uk/our-products/bi-folding-doors/ - Sliding doors: https://www.windowcentre.co.uk/our-products/sliding-doors/ - Orangeries and conservatories: https://www.windowcentre.co.uk/our-products/orangeries-conservatories/ - Conservatory roof replacement: https://www.windowcentre.co.uk/our-products/conservatory-roof-replacement/ - Steel-look products: https://www.windowcentre.co.uk/our-products/steel-frame/ - Garden rooms: https://www.windowcentre.co.uk/our-products/garden-rooms/ - Secondary glazing: https://www.windowcentre.co.uk/our-products/secondary-glazing/ - Porches: https://www.windowcentre.co.uk/our-products/porches/ - Security: https://www.windowcentre.co.uk/our-products/security/ - Brands: https://www.windowcentre.co.uk/brands/ - Gallery: https://www.windowcentre.co.uk/gallery/ - Commercial: https://www.windowcentre.co.uk/commercial/ - News: https://www.windowcentre.co.uk/news/ - Testimonials: https://www.windowcentre.co.uk/testimonials/ - Contact: https://www.windowcentre.co.uk/contact/ - Book a consultation: https://www.windowcentre.co.uk/book-consultation/ - Request a free quote: https://www.windowcentre.co.uk/free-quote/ # Contact Website: https://www.windowcentre.co.uk/ Email: showroom@windowcentre.co.uk Solihull: 0121 745 7713 Sutton Coldfield: 0121 411 9676 For current opening hours, products, finance terms, guarantees and address details, refer to the official website.